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Opportunity with Purpose.
Hospitality & Food Service · Verified
Employer: Sun International (InterContinental Table Bay Cape Town)
Location: Cape Town, Western Cape, South Africa
Department: F&B – Management · Business Unit: The Table Bay
Employment type: Permanent · Positions: 1
Job Reference: SI-1199
Salary: Market Related
Posted: 30 September 2026
About the role
InterContinental Table Bay Cape Town is looking for an F&B Floor Manager to lead the floor at Le Bistro de Jan. The role focuses on effective shift management, guest satisfaction, profitability, operational standards and developing the Food & Beverage team.
Key responsibilities
• Implement outlet objectives in line with the F&B strategy.
• Manage staff scheduling, duty allocations, shift briefings and handovers.
• Be present on the floor during service and assist with guest requests and concerns.
• Manage staff appearance, outlet presentation, equipment and operating systems.
• Monitor stock and operating equipment and complete cash-ups and shift reports.
• Analyse product performance and recommend improvements.
• Monitor F&B standards, health, hygiene, safety and environmental compliance.
• Maintain controls to reduce financial risk and conduct regular compliance checks.
• Promote waste management practices.
• Manage attendance, leave, productivity, payroll costs and employee relations.
• Identify training needs and provide coaching and on-the-job development.
• Support recruitment, onboarding and succession planning.
• Assist with budgets, forecasts, Capex requirements and F&B cost controls.
• Monitor recipes, supplier pricing, stock takes and cost-of-sales performance.
• Deliver professional guest service and handle escalated complaints.
• Support promotions, functions and VIP guest experiences.
• Provide feedback on promotions and operational performance.
Requirements
• Grade 12.
• 3-year Hotel School Diploma or equivalent National Qualification at Diploma level.
• 5–6 years’ experience in the Food & Beverage industry, including at least 2 years in a supervisory role.
• Hotel-based Food & Beverage experience would be an advantage.
Skills and knowledge
• Planning and decision-making.
• Motivating and gaining cooperation from others.
• Training and coaching.
• Keeping up with developments in the field.
• Analysing outlet and product performance.
• Assessing feasibility, compliance and operational efficiency.
• Problem-solving.
Employment Equity
Preference will be given to candidates from designated groups in accordance with the Employment Equity Act, Sun International’s internal recruitment policy and applicable unit employment equity plans.
How to apply
This vacancy is provided from Sun International’s recruitment platform. Apply through Sun International’s official careers channel using the button below.
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